Last Updated: February 2026 Effective Date: January 2026
At Young Consultants Ltd, we believe that privacy is a fundamental part of safeguarding. This policy explains how we collect, use, and protect your personal data when you interact with our website or services.
1. Who We Are
Young Consultants Ltd is a care and mentoring provider for adults and young people (16+). Under the Data Protection Act 2018, we are the Data Controller for your personal information.
- Director/Data Lead: Sam (Amal) Mohamud
- Email: info@youngconsultants.services
- Address: Suite 403, Avicenna House, 258-262 Romford Road, London E7 9HZ
2. Information We Collect
We may collect and process the following data:
Contact Information: Name, email address, and phone number when you submit an inquiry or referral.
Service User Data (Special Category): For referrals, we collect sensitive information regarding learning disabilities, autism, mental health needs, and behavior support requirements.
Technical Data: IP addresses and browsing behavior through cookies.
3. How We Use Your Data
We process your information based on the following legal grounds:
- Consent: When you explicitly agree to us contacting you or sharing information.
- Contract: To provide the support and mentoring services outlined in our Client Agreement.
- Legal Obligation: To meet CQC regulatory requirements, the Care Act 2014, and safeguarding duties.
- Vital Interests: To protect an individual’s life in emergency safeguarding situations.
4. Cookies and Tracking
Our website uses cookies to improve your experience and analyze traffic.
- Essential Cookies: Necessary for the website to function securely.
- Analytical Cookies: These help us understand how visitors use the site so we can improve our information layout.
- Managing Cookies: You can choose to block or delete cookies through your browser settings, though some parts of our site may not function correctly as a result.
5. Data Sharing & Third Parties
We do not sell your data. We only share information with:
- Local Authorities & Commissioners: For the coordination of care and safeguarding reviews.
- Emergency Services: If there is an immediate risk to safety.
- Regulatory Bodies: Such as the CQC during audits to prove service quality and compliance.
6. Data Retention
We keep your personal information only as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory reporting requirements.
7. Your Rights
Under the UK GDPR, you have the following rights:
- Access: The right to request a copy of the data we hold about you.
- Correction: The right to ask us to fix inaccurate information.
- Erasure: The right to ask us to delete your data (where legal obligations do not require us to keep it).
- Objection: The right to object to processing based on legitimate interests.
8. Security
We have implemented robust physical and electronic security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way.